1. bydpaa
  2. General question
  3. Monday, 04 July 2022
I have just logged in to my account trying to resize some images, but I am getting a message that my account is inactive, and I am not able to resize images. My subscription was started 26-11-2021, so I believe from earlier that a subscription period is one year for using the amount of gigabyte paid for, Why am I not allowed to use my subscription.
Kind regards
Responses (1)
Accepted AnswerPending Moderation
Hi,

Yes I see that, I'm not sure why it was deactivated.
Did you update something on your side?

Anyway it's fixed.

Cheers,
  1. more than a month ago
  2. General question
  3. # 1
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