1. Dorothée Babron
  2. General question
  3. Thursday, 06 August 2015
I just register for a trial account yesterday and I was surprised to see that when I wanted to compress images of my website, it was written "Montly quota exceeded". (see picture attached) So can you tell me what's the monthly quota please?

Moreover, I have another question. I'm using you app for my Shopify website and I see that when I ask to compress "all", I have many products that are compressed at 0%. (see picture attached) Is that an error? Should I bulk the pictures I want to compress before?

Thank you!
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Responses (1)
Accepted AnswerPending Moderation
Hi Dorothée,

The trial account allows to optimize up to 100MB, it's generally enough for a small and medium websites.

I have checked your account and the less ImageRecycle has optimized is 33%, there is no 0%.
It should be because your account quota is exceeded.

Could you drop us a ticket on the support page? We will have a look together.

Best regards.

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