1. DaleLowry
  2. WordPress extension question
  3. Tuesday, 11 April 2017
Whenever I try to optimize a PDF, I get the message “this file type not allowed.” What could be causing this?

My website is https://dalecameronlowry.com

  1. https://dalecameronlowry.com/wp-content/uploads/2017/03/Falling-Hard_-Stories-of-Men-in-Love-Dale-Cameron-Lowry-Preview.pdf
  2. https://dalecameronlowry.com/wp-content/uploads/2017/02/Far-From-Home-Dale-Cameron-Lowry-preview.pdf
  3. https://dalecameronlowry.com/wp-content/uploads/2017/02/Pacific-Rimming-Dale-Cameron-Lowry-preview.pdf
Responses (1)
Accepted AnswerPending Moderation

We've just tried on a fresh install to be sure, uploaded your pdf with the same filename ant it works as expected on our side.
Here is a screenshot with the optimization status.

Have you the latest version of ImageRecycle? If not please update the plugin.
If it's the case please create a support ticket with a temporary access to your website so we can have a look on this issue and help you to solve it : Support ticket system

Best regards
Attachments (1)
  1. more than a month ago
  2. WordPress extension question
  3. # 1
  • Page :
  • 1

There are no replies made for this post yet.
Be one of the first to reply to this post!

Linguise translation mobile