1. lukeleekt
  2. WordPress extension question
  3. Monday, 11 November 2019
Hi Support,

I have questions, in my WP site, my original GIF has 8M, 6M, but ImageRecycle can only access the condensed gif (WP compressed one)
The original diameter is 500x281, 8M
(screenshot)
https://share.getcloudapp.com/04uk8e8e

The compressed gif created by WP, ImageRecycle can only access these files.
https://share.getcloudapp.com/bLupboZ1

How I can use ImageRecycle WP plugin to compress the original gif file ?

thanks,
Responses (2)
Accepted Answer Pending Moderation
Hi,

Would you please open a support ticket here https://www.imagerecycle.com/my-account/support-ticket so our developer can help you solve this issue?

Best regards
  1. more than a month ago
  2. WordPress extension question
  3. # 1
Accepted Answer Pending Moderation
Just opened, Thanks!
  1. more than a month ago
  2. WordPress extension question
  3. # 2
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