1. africansafarisltd
  2. WordPress extension question
  3. Sunday, 11 July 2021
Hi,

For some images we are receiving the message "Optimized url not found"?

Can you please explain why this is happening?

And, what steps we can take to prevent this from happening?

Kind regards
Responses (1)
Accepted AnswerPending Moderation
Hi,

This error occurs when the script tries to download an optimized image which is not in our system.
This should not happen frequently. If it's the case, please open a support ticket here to check it with our developers: https://www.imagerecycle.com/my-account/support-ticket

Best regards,

Damien
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