1. nrussco
  2. Joomla extension question
  3. Tuesday, 02 November 2021
When I click "Optimize" beside an image the status loader just keeps spinning. It never stops and the image is never optimized. I also use Securi.net and was wondering if perhaps this is some kind of firewall issue or if I have to whitelist an IP or something? Any idea? I have used this Joomla extension successfully with the same site in the past but something changed along the way and it no longer works.
Responses (1)
Accepted AnswerPending Moderation
Hi,

It's a bit hard to tell you without having a look at the request response.
Could you create a ticket https://www.imagerecycle.com/my-account/support-ticket a developer will hep you to solve this issue.

Best regards
  1. more than a month ago
  2. Joomla extension question
  3. # 1
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